Hi!
Has anyone ever received a replacement for a candle. This is the second time I received an order and the candle is completely useless. And no answer ever. Sorry but this candles cost a lot. 😥
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Comments (12)
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I’m sorry to hear that when my candle was broken it was due to the irresponsible post man throwing on the porch lucky I have security cameras around my home (what candle was it)
I’ve received one candle broken. I emailed the issue and was told to send in a photo of the candle Along with my order receipt and the replacement candle was sent to me
Yes. Contact route if it’s within the 15 days of receiving it.