Wow, I placed my order on the 10th! Still have not received anything! Not even a shipment confirmation! That’s really sad! Especially to see that orders placed after mine have already been taken care of!
@aliciaandkobe she always ships in order. When she does big sales she gets thousands of orders. She had multiple sales back to back without shutting down to ship. It may seem as though some received an order they received after you but they may have had orders pending from previous sales. The shipping notice won't come to your email until she actually ships that day. Then the notification comes. If you ordered during the intense sale or after those orders have not been sent yet because she still had orders from previous sales. I know because I ordered on all of them and I am still waiting for one prior to the ones I ordered during that sale. These are spelled and conjure candles which takes more time to make, pack and ship unlike bbw or Yankee candle. This is one women creating spelled and conjure candles as well as having a massive team that works day in and day out to get orders shipped daily. Be patient because those orders will ship right on time. And once you get the notification they get to you in no time. If you do want to check the status send an email to the email listed on the site so someone can respond. Because they won't send answers here, on in DM as they have too many customers to support.
I have the same issue and it was sent on the 15th...still no change :/ very frustrating. But I did get the order I purchased after the 15th so it’s weird too
That's the same way mines looks...but I ordered a candle that certain materials were held back...but my package is supposed to be shipped this week...!!!Maybe it's the same issue with yours
@shugg Thank you so much! Appreciate that update on the info! You’re the best!!
Wow, I placed my order on the 10th! Still have not received anything! Not even a shipment confirmation! That’s really sad! Especially to see that orders placed after mine have already been taken care of!
I have the same issue and it was sent on the 15th...still no change :/ very frustrating. But I did get the order I purchased after the 15th so it’s weird too
Yes, set up the notification tracker and it will ping you every time your package moves.
That's the same way mines looks...but I ordered a candle that certain materials were held back...but my package is supposed to be shipped this week...!!! Maybe it's the same issue with yours
This is notification to let you know that your order is being worked on and the shipping label is printed.
This is the norm, you’ll get another notification soon