Hello everyone. I purchased a few items and unfortunately an Eriss Prosper was busted... first time it happened. I emailed Lala with the urgent and order number in the subject line and provided pictures... and I know it takes time for her to respond. I was just wondering if anyone has gone through this and what was the outcome. Thank you!!!
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Thank you i message Mrs. Lala and already emailed order issue
info@theconjure.com
Thanks whats her email i already sent her a message on this forum and i emailed order issue
Recieved my two eriss today and the Bellalust was melted and wasted all on the box it smells good but i would prefer to wear it and my propser was half full the top wasnt all the way on Bellalust i uploaded pics and post three times they keep being deleted for no reason.
Mrs.Lala sent me an email and she is sending a new Eriss to me. ❤️
Hello, yes my power candle arrived earlier this week, completely smashed to smithereens. I was soooo sad lol..but I took pics of the damage, emailed Ms. Lala and she got back with me the next day sending me a new one. She is amazing with her customer service..USPS just doesnt care about anything, even when it says "fragile" they'll still break everything smh... But anyway, hope this helps. 😊