Its been three months and I still haven't received my full boxing day order...customer service eventually re-sent the order and I'm still waiting however they didn't include the half price discount which means I will have to pay over £200 in custom fees for it to be released. I cannot afford to pay this...when customs return my order back to the states, will I get a refund? I've had alot of stress with customer services the last few months and I just want to leave it alone for now and get my money back
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Yes from the Route app
I always wondered what happens if you guys didn't pay the custom fees...what are the custom fees? Is it like an import tax or a tax on the price of the goods?
Im in the same boat
Yes. U got to report it thru route