Hi, I have emails that say I have points, but when I try to access/apply points (going to the bag with hearts), it says I don’t have any points.
I haven’t ever used points.
Is there an email address for this kind of concern?
Thank you.
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To see this working, head to your live site.
How to clarify points?
How to clarify points?
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The points are redeemed on the website not wix. Once logged in one will look at the bottom left and click. Then follow process
I always use my cell phone and it works fine every time. Make sure you are signed in to your account though.
@On Red when pulling up the email that says redeem your saying it has to be from a desk top or lap top not cellular device to be clear?
As long as you use a computer or laptop and log in on the conjure website, you will be able to see your available points and rewards and copy the codes to use them.
Are you signed in with the same email that email came to?