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Wow i just got my package and the candle is already broken smh ! Does lala replace this ? I have NOT lit the candle or anything.
Wow i just got my package and the candle is already broken smh ! Does lala replace this ? I have NOT lit the candle or anything.
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Make sure to include pics of the candle also!
Hi beautiful, yes she does. My fidelity arrived broken (FedEx just don't be givin AF nowadays), and Tití got right back to me the same day. When you contact her using the email that @Genette included in her comment, make sure to put "URGENT" and your order number in the subject line. From there, Tití will let you know that she received your email and it'll go to the fulfillment center for them to ship you a new replacement candle. Keep watch for your order number in your email, so that you'll know when they're getting it together for you and when it'll be sent out.💖💖💖
Yes contact order services at orderissues@theconjure.com